Privacy Policy

01

PERSONAL INFORMATION

Information We Collect

We may collect personal information that you provide directly to Best Single Travel when you use our website, request information, communicate with us, subscribe to communications, or make a reservation for a travel experience.

Information You Provide

Depending on how you interact with us, the information we collect may include:

Your name, email address, telephone number, country, and other contact information.
Information you provide when requesting information about a trip or communicating with our team.
Reservation and traveler information necessary to arrange or administer a travel experience.
Trip preferences, special requests, and other information you voluntarily provide in connection with your reservation.
Information submitted when subscribing to our newsletters or other travel communications.

Booking & Transaction Information

When you make a reservation or payment, we may receive and maintain information associated with the transaction, such as the trip selected, reservation or order number, transaction status, booking date, deposit or payment amount, currency, and related booking records.

The specific information requested may vary depending on the travel experience, reservation process, and services needed to complete your booking.

02

HOW INFORMATION IS USED

How We Use Your Information

Best Single Travel may use the information we collect to operate our business, provide travel services, manage reservations, and communicate with travelers.

Depending on your interaction with us, we may use your information to:

Process and administer trip reservations, deposits, and payments.
Communicate with you about your reservation, itinerary, payment status, or travel arrangements.
Respond to questions, inquiries, and requests for information.
Coordinate travel services with tour operators, hotels, transportation providers, guides, and other suppliers involved in your trip.
Provide customer service and assist with reservation-related requests.
Maintain appropriate business, reservation, transaction, and accounting records.
Send newsletters, trip announcements, promotions, or other communications where permitted and according to your communication preferences.
Maintain, protect, and improve our website, services, and customer experience.
Detect or help prevent misuse, fraudulent activity, security incidents, or other activity that may affect our website or services.
Comply with applicable legal, regulatory, accounting, or business obligations.

03

RESERVATIONS & PAYMENTS

Booking & Payment Information

When you reserve a Best Single Travel experience, information may be collected to identify your booking, process deposits or other payments, and administer your reservation.

Reservation Information

Booking records may include information such as your name, email address, country, selected trip, reservation or order number, transaction status, booking date, deposit or payment amount, and other information associated with your reservation.

Payment Processing

Online payments may be processed through third-party payment and form-processing services. These providers may collect the payment card and billing information necessary to authorize and complete your transaction.

Best Single Travel may receive transaction-related information from these providers, such as payment status, amount, transaction identifiers, and other information necessary to administer your reservation and maintain appropriate business records.

Payment Security

Payment card information submitted through third-party payment services is handled according to the systems and security practices of the applicable payment provider. Best Single Travel does not represent that it directly stores complete payment card numbers or card security codes unless specifically stated otherwise.

Third-party payment and booking services operate under their own terms, privacy policies, and security practices. We encourage travelers to review the policies presented by those services when completing an online transaction.

04

INFORMATION SHARING

How We Share Information

Best Single Travel may share personal information when reasonably necessary to arrange your travel experience, process transactions, operate our business, provide requested services, or comply with applicable legal obligations.

We may share relevant information with the following categories of third parties:

Travel Suppliers & Service Providers

Information necessary to arrange or administer your trip may be provided to companies and individuals involved in delivering travel services. Depending on your itinerary, these may include:

Tour operators and destination management companies.
Hotels and other accommodation providers.
Airlines, cruise lines, ground transportation providers, and other carriers.
Local guides, excursion providers, and activity operators.
Other travel suppliers involved in providing services included in or associated with your trip.

We generally provide these parties only with information that is reasonably necessary to arrange, administer, or provide the applicable travel service.

Payment & Technology Providers

We may use third-party providers to support online reservations, payment processing, forms, website functionality, communications, analytics, hosting, and other business operations. These providers may process information on our behalf or receive information necessary to perform the services they provide.

Legal & Business Requirements

We may disclose information when reasonably necessary to comply with applicable law, legal process, regulatory requirements, or lawful government requests, or when necessary to protect the rights, property, security, or legitimate interests of Best Single Travel, our travelers, or others.

Travel suppliers and independent third-party providers may maintain their own privacy policies and data-handling practices. Their handling of information is subject to their respective policies and applicable requirements.

05

WEBSITE TECHNOLOGY

Cookies & Analytics

When you visit the Best Single Travel website, certain information may be collected automatically through cookies and similar technologies used to operate, understand, secure, and improve the website.

Information Collected Automatically

Depending on the technologies in use, this information may include:

Browser type, device type, and operating system.
Internet Protocol (IP) address and general geographic information derived from it.
Pages visited and interactions with the website.
Referring pages or websites.
Approximate visit dates, times, and session duration.
Other technical information used to understand website performance and usage.

Analytics

We may use website analytics services to better understand how visitors find and use our website. Analytics information can help us evaluate website traffic, identify popular content, diagnose technical issues, and improve the overall visitor experience.

Analytics providers may use cookies or similar technologies according to their own privacy policies and service terms.

Managing Cookies

Most web browsers allow you to manage or disable cookies through browser settings. Restricting certain cookies may affect the availability or operation of some website features.

06

COMMUNICATION PREFERENCES

Email Communications

Best Single Travel may use your contact information to communicate with you about inquiries, reservations, payments, upcoming trips, changes affecting your travel arrangements, and other service-related matters.

Travel & Reservation Communications

If you request information or book a trip with us, we may send communications necessary to respond to your request or administer your reservation. These communications may include booking confirmations, payment information, itinerary details, travel updates, reminders, and other information related to your trip.

Newsletters & Promotional Emails

If you subscribe to our mailing list or otherwise choose to receive marketing communications where permitted, we may send information about upcoming trips, cruises, special offers, destination inspiration, travel news, and other Best Single Travel updates.

Your Email Preferences

You may unsubscribe from promotional email communications by using the unsubscribe option included in applicable marketing emails.

Even if you unsubscribe from promotional communications, we may continue to send non-promotional messages when necessary to respond to your inquiries, administer an existing reservation, process a transaction, provide important travel information, or otherwise communicate with you about services you have requested.

Unsubscribing from marketing emails does not cancel an existing reservation or prevent Best Single Travel from sending service-related communications concerning your trip.

07

PROTECTING YOUR INFORMATION

Data Security

Best Single Travel takes reasonable administrative, technical, and organizational measures designed to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

We also use third-party service providers for certain website, booking, payment, communication, and technology functions. These providers may maintain their own security measures for information processed through their systems.

Online Payments

Payment card information submitted through third-party payment services is processed using the systems and security practices of the applicable payment provider. Best Single Travel may receive transaction-related information necessary to identify and administer a payment without receiving all of the card information entered during checkout.

No System Is Completely Secure

While we take reasonable steps to safeguard personal information, no website, electronic transmission, storage system, or online service can be guaranteed to be completely secure. Travelers should also take appropriate precautions when transmitting personal information online.

Protecting Sensitive Information

Please avoid sending complete payment card numbers, card security codes, passwords, or other unnecessary sensitive information through ordinary email or general website inquiry forms.

08

INFORMATION RETENTION

Data Retention

Best Single Travel may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including administering reservations, providing travel services, maintaining business records, resolving questions or disputes, and meeting applicable legal, accounting, or regulatory requirements.

Reservation & Transaction Records

Certain booking, payment, accounting, and transaction records may be retained after a trip has been completed when reasonably necessary for legitimate business purposes or to satisfy applicable recordkeeping requirements.

Marketing Information

Contact information used for newsletters or promotional communications may be maintained until you unsubscribe, request a change to your communication preferences, or the information is no longer reasonably needed for that purpose, subject to applicable requirements.

Third-Party Services

Information processed by travel suppliers, payment processors, email platforms, booking services, analytics providers, or other third parties may be retained according to their own policies and applicable legal requirements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, contractual requirements, and applicable legal or business obligations.

09

YOUR INFORMATION

Your Privacy Choices

Depending on your relationship with Best Single Travel, the information involved, and applicable law, you may have choices regarding how certain personal information is used or maintained.

Updating Your Information

If information associated with your inquiry or reservation is inaccurate or has changed, please contact Best Single Travel so that we can review and, where appropriate, update the relevant information.

Marketing Communications

You may opt out of promotional email communications by using the unsubscribe option included in applicable marketing emails. This does not prevent us from sending service-related communications concerning an inquiry, transaction, or existing reservation.

Cookie & Browser Controls

You may be able to control or restrict certain cookies through your web browser settings. Disabling some cookies may affect the functionality or availability of certain website features.

Privacy Requests

Where provided by applicable law, you may be entitled to request access to, correction of, or deletion of certain personal information, or to exercise other privacy rights available in your jurisdiction.

Requests are subject to applicable law, identity verification, recordkeeping obligations, and other lawful exceptions. We may need to retain certain information where required or permitted for legitimate business, legal, accounting, fraud-prevention, dispute-resolution, or transaction-record purposes.

To make a privacy-related request, please use the contact information provided in the Contact Us section of this Privacy Policy and provide enough information for us to identify and respond to your request.

10

EXTERNAL PROVIDERS

Third-Party Services

Best Single Travel relies on third-party companies and service providers to support certain aspects of our website, reservations, payments, communications, analytics, and travel services.

When you interact with these services, information may be processed according to the privacy policies, terms, and security practices of the applicable third-party provider.

Booking & Payment Services

Our online booking and payment process may use third-party form and payment-processing services. These providers may collect information necessary to process reservations and payments, including contact, billing, transaction, and payment information.

Payment card information entered through a third-party payment service is processed through that provider's systems and is subject to the provider's applicable privacy and security practices.

Travel Suppliers

Travel experiences may involve independent suppliers such as hotels, cruise lines, airlines, transportation companies, tour operators, destination management companies, local guides, excursion providers, and other travel-related businesses.

Information reasonably necessary to provide your travel services may be shared with the applicable suppliers. Those suppliers may process information according to their own privacy policies, business practices, and legal obligations.

Website, Analytics & Communication Services

We may also use third-party services for website hosting, analytics, forms, email communications, technical functionality, and other services that help us operate and improve our website and communicate with travelers.

External Websites

The Best Single Travel website may contain links to websites or services operated by third parties. We do not control the privacy practices, content, or security of independent third-party websites.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

A link from the Best Single Travel website to a third-party website does not mean that the third party follows this Privacy Policy. Third-party services maintain their own policies and practices.

11

POLICY UPDATES

Changes to This Privacy Policy

Best Single Travel may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, third-party providers, or applicable requirements.

When this Privacy Policy is updated, the revised version will be posted on this page and the "Last Updated" date at the top of the policy will be changed accordingly.

We encourage visitors and travelers to review this Privacy Policy periodically to remain informed about how personal information may be collected, used, and handled.

Your continued use of the Best Single Travel website after an updated Privacy Policy is posted will be subject to the version of the policy then in effect, to the extent permitted by applicable law.

12

PRIVACY QUESTIONS

Contact Us

If you have questions about this Privacy Policy, the personal information associated with your Best Single Travel account or reservation, or a privacy-related request, please contact us.

BEST SINGLE TRAVEL

Tours Are Us Company, Inc.
dba Best Single Travel

Phone 877-848-7477

Business Hours Monday-Friday
10:00 AM-6:00 PM EST

Online Contact Contact Best Single Travel

When submitting a privacy-related request, please provide sufficient information for us to understand your request and identify the relevant records. We may request additional information when reasonably necessary to verify your identity or respond to the request.

Privacy Policy

How We Handle Your Information

Information We Collect

Information You Provide

Booking & Transaction Information

How We Use Your Information

Booking & Payment Information

Reservation Information

Payment Processing

Payment Security

How We Share Information

Travel Suppliers & Service Providers

Payment & Technology Providers

Legal & Business Requirements

Cookies & Analytics

Information Collected Automatically

Analytics

Managing Cookies

Email Communications

Travel & Reservation Communications

Newsletters & Promotional Emails

Your Email Preferences

Data Security

Online Payments

No System Is Completely Secure

Protecting Sensitive Information

Data Retention

Reservation & Transaction Records

Marketing Information

Third-Party Services

Your Privacy Choices

Updating Your Information

Marketing Communications

Cookie & Browser Controls

Privacy Requests

Third-Party Services

Booking & Payment Services

Travel Suppliers

Website, Analytics & Communication Services

External Websites

Changes to This Privacy Policy

Contact Us

Tours Are Us Company, Inc. dba Best Single Travel

Tours Are Us Company, Inc.
dba Best Single Travel